• Listed: February 9, 2014 05:27
  • Expires: 2657 days, 21 hours


Here’s Question and Answers for popular questions.

Can I place a large order ?

Yes, we can help you.

We had following request for large order, for example,

Light Bulbs x 400


light bulbs

light bulbs







Bento Boxes x 200

bento box

bento box x 200





Snacks x 200 (chocobi)

chocobi x 200

chocobi x 200







Kitkat Green tea flavor x 244

kitkat greentea

kitkat greentea






Other request

electric parts

car parts

trading cards

we’re accepting request anytime !

After payment, how soon you can buy my items ?

Usually we can buy your item within 24 hours from when you paid our invoice.

Can I order pre order items ?

Yes. There will be pre order charge 1500 YEN(minimum, around 1 month, for longer pre order, charge will be vary), but we can accept your request !

I’m from Malaysia, can you send to Malaysia ?

Yes, of course.
We have many customers from Malaysia already.

Can I track my package ?

Yes, of course.
We never ship items without tracking number.
Tell you tracking number once we shipped the item, and tracking URL.

How many days will it take to Singapore ?

If you used EMS, then usually 4 – 5 days from our office to Singapore.

Best case was 3 days.

Will you tell me when the item has been shipped to you ?

Usually not. Because most of the items will be arrive at our office around 3-5 days after we order your item.

We usually send e-mail to you AFTER received the item, because we need to tell you international shipping cost.


How does payment work?

We use PAYPAL.

and also accept bank wire transfer.

If you couldn’t buy the item, then can I get refund ?

Yes, of course.

We’ll refund all costs, including our charge.

if there was staff travel charge included, then we can’t refund this part, sorry for inconvenience.

Do you take photos before sending item out?

There’s photo option service.

Please see here for detail.


Take picture and send

We’ll take picture and send to you via e-mail before shipping out your items.
300 YEN per request

1 2 3 4

Tell us Your Name please. Nicknames are also accepted!(required)


Your Email(required)

We'll send our reply to this address. Please ensure that this information is correct (check carefully please.)

(check carefully please.)

Please tell us where to ship.

To calculate shipping cost, this is important.
Only a country name is OK.
we'll ask your detailed address for shipping later.

Please tell us your budget.

Providing this information makes it easier for us to find a product that best suits your financial

Attach a picture if you had one.( jpg, jpeg, gif, png, pdf )

Some pictures will help us significantly when finding your products.
please do not send us screenshot. if you have screenshot, then send us URL of the site instead.

Your Message(required)

Tell us what are you planning to buy.
ex. Want to buy a PlayStation4 and request cheapest price!
I'm looking for japanese manga "blablabla" can you find it ?
Need ticket reservation. and here's detail.....
I want to buy from "URL", but they don't ship outside japan, or they don't accept my credit card....
Just PUT URL and "tell me total cost !" is sometimes best for us.


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About us

welcome to personal shopper japan. we are ready to help you buy anything in japan! we provide personal shopper service in japan, also auction agent service in japan. located in center of yokohama with good access to ...

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Ship to worldwide

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we got many good reviews from customers since april,2011 ! thank you for using our service, we'll post reply for your feedback as soon as possible !

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Our charge

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Recent reviews

Sep 29, 2016 by Ricardo Pelicioni

First time using the service and already became a fan!
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Recommend to others
Sep 24, 2016 by Bing

Will recommend others to use this service....
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Superb as always!
Sep 22, 2016 by A.LEC

Once again, top-notch service from Ninja J and team! Transaction was ...
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Excellent service once again
Sep 16, 2016 by Rick

I've used PSJ twice over the past month, one time to purchase ...
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Always Attentive Service
Sep 15, 2016 by John Henderson

I have used Japan Shopper twice now, with great service each time. ...
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Personal Shopper Japan Yokohama , Japan 0.0 0.0 0 0 Reviews for my site

Frequently Asked Question

What shipping method available ?
We can ship to you any major method. Our staff will send you EMS, and other…

See the entire answer

Can I order pre order items ?
Yes. There will be pre order charge 1500 YEN(minimum, around 1 month, for longer pre…

See the entire answer

Can you accept bank wire transfer payment ?
Yes, we can accept bank wire transfer payment. Bank admission charge will be around 3000…

See the entire answer

How can I pay you ?
Use Paypal Please. – we have Paypal verified account. you can pay by your credit…

See the entire answer

Will you provide tracking number ?
Yes, of course. We never send items without tracking number.

See the entire answer