Buy from any stores in Japan / Bid on Japanese auction items. Personal Shopper Service / Auction Agent Service provider in Japan. Buy items in Japan, Repack, and Send to You.
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Customer Reviews

Happy Customers All over the WORLD !

We’ve completed beyond number transactions so far, and received many customer reviews from happy customers.

In this page, you can see all customer reviews,

also you can see map version here : Customer Feedback or Shopper Reviews (worldmap version)

We have received many excellent reviews from our happy customers since April, 2011 !

Thank you for using our service, we’ll post reply to your feedback as soon as possible !

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RATINGS FOR OUR SERVICE

Customer Reviews WORLD MAP version

latest customer reviews on the world map.

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Average rating:  
 586 reviews
Perfect!
What item you bought with our buying service ? : Music box
Where are you from ?: Australia

When I found an item I wanted on Rakuten which was only available witjin Japan, I thought about a shopping proxy service. Discovered Personal Shopper J through Google and all the positive feedback gave me confidence to go ahead.The response time was really quick. Ninja J is as helpful as you could imagine. Each step was clearly explained and as soon as the payment arrived, he bought the item for me immediately! In a weeks time, it's already in my hands. The parcel was repackaged very nicely and they even do a video of the item for me when it arrived at their office. Thank you so much! I will definitely use Personal Shopper J again!

Thank you very much for the request.
It was really a pleasure to do your request because the item is super expensive antique music box, singing bird music box !
We really like this singing bird music box, and knew this art of the craftsmanship before your request.
It's a great opportunity to see one in active in front of our naked eyes and it was really cool, beautiful, cute.

To protect the music box, we'd pay great attention for the state of the music box (if the power is winded and reserved in the music box, there was possibility of opening the bird lid during international shipping and can be damaged), and protection for the box itself.

For protection, we've used box in the bubble method, and used big air bubble pack around the music box itself, and protected from any impact / tremor. And used cardboard box to protect from outside.

It's very happy to hear that you've received without problem !
Hope you like your super music box !

Thank you very much,
Ninja J

Vinyl records
What item you bought with our buying service ? : Rolling Stones From The Vault Extra
Where are you from ?: Spain

2nd time using Personal Shopper:As always, everything perfect. Always friendly and informative with their fast replies.I hope to repeat soon and I highly recommended their service.Thank you.Best: Ricardo

Thank you very much for using our service and feedback !
Rolling Stones items are popular in Japan also and there's a lot of new memorial sets in future also.
Please let us know as soon as possible if you need any !

Thank you very much,
Ninja J

Excellent service
What item you bought with our buying service ? : e cigarettes
Where are you from ?: Australia

Excellent service, prompt and very professional. Would definitely recommend.

Thank you very much for using our service and feedback !
It's a popular items in the world and Japan, and we have No.1 many customers in the world from all over the world now.
Yes, we are most experienced agent in the world for this item.

Amazing Service!
What item you bought with our buying service ? : Limited Edition Items
Where are you from ?: Indiana, USA

I highly recommend Personal Shopper Japan, they are extremely professional and provide excellent communication and service. I utilized their service to purchase limited edition items only available from a store in Harajuku. They were quick, and everything arrived in perfect condition in the original packaging. I will be using them again!

Thank you very much for using our service and feedback !
It was a bit complicated request, because items in request is limited item and only available in physical store, and it was in Harajyuku.
Considering popularity, it's a bit difficult to purchase, but we've called them and talk with staff, check status, and set schedule for buying.

We've completed buying mission smoothly and we've repacked carefully for keeping our effort.
We are happy to hear your feedback !

Thank you very much,
Ninja J

Very impressed
What item you bought with our buying service ? : Blouse
Where are you from ?: Australia

Ninja J is amazing. They tracked down a designer blouse for me that was sold out in my size in Australia months ago. It arrived today in pristine condition! Their communication is quite impressive - fast, professional and comprehensive at all times. I will be using Nina J again.

Thank you very much for using our service and feedback !
It was really fun to have request from you.
We've communicated a lot with Isetan Shinjyuku Department store staff,
and made reservation for you carefully.

Really beautiful super high brand designer blouse, and also it was expensive, so we've paid full attention while buying,
transporting the item with our buying mission vehicle, and repacking.

We were happy to hear that you've received your item in perfect condition.
Thank you very much for using our service and thank you very much for the new request of another high brand jewelry.
It's our honor to have such request as a personal shopper.

Thank you very much,
Ninja J

Fast and professional service
What item you bought with our buying service ? : iQos refills
Where are you from ?: USA

Great service with truly quick response and delivery time.

Thank you very much for using our service and feedback !
It was pleasure to serve you.
Hope you like iQos very much !

Thank you very much,
Ninja J

good experience
What item you bought with our buying service ? : iqos
Where are you from ?: USA

i used Ninja to acquire an IQOS kit (hard to come by in Japan). it was delivered to my hotel in Nagoya within 24 hours as promised. great customer service and very prompt in responding to any questions. definitely recommend.

Thank you very much for using our service and feedback !
Speed and accurate handling is the key for success, and we got another happy customer.

Thank you very much,
Ninja J

Excellent
What item you bought with our buying service ? : Iqos heatsticks
Where are you from ?: USA

Excellent service and communication. I cannot recommend them highly enough.

Thank you for using our service and feedback !
Hope you like your item and we're available for you anytime.

Thank you very much,
Ninja J

Quite Impressive
What item you bought with our buying service ? : video game
Where are you from ?: USA

I looked into the site and read all these good reviews about personal shopper j but as someone who uses the internet a lot and as a first time user of a proxy party service, I was thoroughly impressed with their fast replies and ease of service. Very impressed at how well and easy it was to communicate with their staff. Was able to preorder the game I wanted since the game came with exclusives you couldn't get outside of japan, so very happy with them. 10/10 would use again.

Thank you very much for using our service and feedback !

Some of our customers are light internet users, but we have many heavy internet users as our customers, and most of them are men.

They are very smart and quick response with e-mail, and very quick payment, and precise reply to our questions.
Most of them like us very much, maybe because of Ninja Speed and quick reply to their mail, so we have a lot of male customer as our returning customers.

Japan has many good video games and game hardware for you, and we can buy any available item for you.

We are hoping you'll like your item, and we can have new request soon.

Thank you very much.
Ninja J

Oh, by the way,
for Men, these are popular items.

Apparel (Beams, Uniqlo, United arrows, THE REAL McCOY'S, Celine, Yoji Yamamoto.
Watch (Seiko, used Omega, used Rolex, used Cartier, Casio ...)
Car parts (Subaru, Honda, Toyota, Lexus...)
Sneakers (Nike, Adidas, onitsuka tiger...)
Game softwares (Nintendo, capcom, square enix...)
Fountain pens (pilot, sailor)
High end premium audio appliances (premium speakers, premium amplifiers)
High performance Notebook PC (Let's note / Vaio Z)
Fishing tackles (daiwa, shimano...)

We are ready to provide quick buying and shipping service to you !

SO HAPPY!
What item you bought with our buying service ? : Swankiss Poodle purse
Where are you from ?: United States

This is my 3rd time using PersonalShopperJapan and I love them! I wanted a rare hard to find item and when I finally found it they helped me get it! They are so friendly!
I trust them with everything

Thank you very much for using our service and feedback !
Swankiss has many cute items and secret honey also has many cute items.
Their items are often sold out quickly, so we've bought for our customer with time certain service, or we've visited actual store with our high speed buying team.
For your case, it was a bit difficult to source your item, but luckily we could find available one for you.

Hope you like your item !

Thank you very much,
Ninja J

Amazing service
What item you bought with our buying service ? : Jewellery
Where are you from ?: Andersons.com

I cannot compliment this service enough. Their customer service is amazing. They are in contact every step of the process and i received my products well before items i have ordered direct from overseas.

I highly recommend this company.

Thank you very much for using our service and feedback !
Anderson has many cute broaches and we also happy with repacking, beautiful accessories.

Hope you like your item, and we are ready to receive new order from you anytime !

so happy with my purchase
What item you bought with our buying service ? : louis vuitton bag
Where are you from ?: germany

i bought several times through personalshoppersjapan and i am always delighted with their service. fast, professional and they care about their customers. when shopping in japan personalshoppersjapan is always my shopping assistant. love them and would recommend them anytime!!

Thank you very much for using our service and feedback !

High brand items are very popular in Japan and there're many selection, sometimes they even have Japan exclusive models.
Louis vuitton is very popular all over the world, and many stores in Japan.
They have very durable leather goods including bag for ladies and small leather goods such as purse for men.

Their long history and story gives them diligent work for their products, and have many good reviews from all over the world.
We are happy to buy for you in Japan as a personal shopper, and for high brands, we have many experience, and we can spot fake one / or not (fortunately, most of the case, customer would like to buy from trustworthy stores, so we don't have bad case of checking item.)

Thank you very much for using our service and we are happy to serve you again in near future.

Thank you very much,
Ninja J

Very nice
What item you bought with our buying service ? : iQos heatsticks
Where are you from ?: USA

The service was very nice, and shipping was very fast. Thank you PSJ, I'll definitely buy my heatsticks here again!

Thank you very much for using our service and feedback !
Now iQos heatsticks are very popular all over the world, and very popular in Japan also.
It's totally new style of smoking, and hope you will enjoy new smoking style..
In Japan, you can use iQos at smoking place, not on the road, so please find smoking space first 🙂
And if you needed device / holder, please contact us also, we are the only company who can ship out iQos device to overseas.

Thank you very much,
Ninja J

Quick, reliable, excellent communication
What item you bought with our buying service ? : Boots
Where are you from ?: Canada

I am very happy with the service from Personal Shopper J. They email very quickly, and stay in communication throughout the purchasing and shipping process. It took less than a week to get the product from my original email, to my door. I would definitely use Personal Shopper J again. A++

Thank you very much for using our service and feedback !
Sometimes Ragtag has very high quality items, because their item line up is checked every time with their own buyer and fashion consultant, and they keep selling good items in trend only in Japan.
I myself have experience buying from Ragtag and filled up some part of my closet in the past.

Thank you very much,
Ninja J

AWESOME! 🙂
What item you bought with our buying service ? : Swankiss
Where are you from ?: United States

This is my 2nd time using personal shopper japan and they are the best! I am always looking at new swankiss items that I must have and they always help me they are wonderful :)they also have super fast shipping! I love them so much!

Thank you very much for using our service and feedback !
Some apparel brands in Japan have original and cute design, and most of the case, good tailoring.

You can see many people wearing cute apparels in Harajyuku, Tokyo.

Thank you very much,
Ninja J

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