What item you bought with our buy from Japan service ? : 

Sophnet Parka

Where are you from ?:


Review from customer:
I bought a jacket from the Soph store in Tokyo. Its a limited item so I have asked J to go when the store opens to make sure he could get one for me and he showed up 15 min before the store opens.

The service was excellent and the packaging for shipping was very nicely done. I had some problem with the delivery, but J was very helpful when I have requested assistant from him.

He always replied to my emails and requests promptly and was very nice through all this process.

I am looking forward to buy with him again.

Personal Shopper Japan reply:

Thank you very much for the feedback.
About delivery problem, sorry for inconvenience, we did the best we can and finally turned out to be no problem.
Weve experienced delivery problem before (around 0.5%), but all customers received the parcel with no problem with all cases.
Speed and appropriate reaction is important for this issue, but we could solve the problem.

Hope we can receive new request from you soon !

Best Regards,
Ninja J


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