Changing after-sales service
Many luxury watch brands, including Grand Seiko, do not pay in advance and repair as much as possible, no matter how old the watch is. This attitude of the brand is steadily expanding, and it has spread to casual watches that were previously unrepairable and gave up.
For example, Casio “G-SHOCK” provided a restore service for old models for a limited time from the end of last year to the beginning of the year (the second time following 2018). The resin material that is the exterior of the G-SHOCK may be hydrolyzed and become tattered, and since electronic parts are used, it may not be possible to repair it if the number of years of possession of performance parts for repair is exceeded.
However, G-SHOCK is a brand that has been supported by many fans, and many people love G-SHOCK as a holiday watch even when they grow up. In order not to betray such fans, we provided a restore service to replace the band, bezel, and battery for the initial model centering on the first model “DW-5000C” and the “DW-5600C” that inherited the design. is.
This service was very popular, and it was said that the schedule was exceeded in a blink of an eye. It seems that the service will start in Taiwan in February and may continue in Japan, so it seems better to pull out the G-SHOCK sleeping in the bottom of the drawer by now.
Memories of watches are neither expensive nor cheap. Keeping the clock running as much as possible can be said to be after-sales service that users want. So what does after-sales service do if you decide to let go of your watch for some reason?
Only popular luxury watches, but some models have higher used prices than new ones. Many people buy watches for resale, but this is also an unwelcome situation for watch brands. If purchased through the regular route, after-sales service will be explained and the case and movement can be kept in an appropriate condition. However, watches in the secondary market may not have undergone regular maintenance or overhaul, resulting in poor watch quality.
