Inquiry / Contact form for Japan buying service

No Proxy? No problem.

We can buy from the seller who blocks the proxy buying service such as buyee most of the case.

Mark as Gift possible.

You can decide how to declare the item to avoid some problems. Please provide the details in mail.

No Registration required.

Simple form, input e-mail, message and done.

No auto-reply bots - always personalized assistance from our dedicated Japanese staff.

We provide discreet and personalized service as experienced professionals.

If you're looking for something specific, please don't hesitate to let us know.

Start inquiry / enquiry

0$

Thank you for contacting us.
Your request has been sent.

Contact us now, and we'll reply quickly.

Just Put URL and "tell me total cost" is OK. Simple is best.

Please attach pictures if you have any, this will help us a lot.

We CANNOT ship Perfumes. Please see "Prohibited items" below.

We Do Not Accept any items that were NOT purchased through our service, and we DO NOT ship to Other services.

You need to select an item to continue

Please tell us about you.




You need to select an item to continue

Final Step

If you couldn't receive our confirmation mail within 5 minutes, maybe the mail address was wrong.

Inquiry Summary

Description Information Quantity Price
Discount :
Total :

今日も

Yes, we are

> Operating Normally Today <

営業中です。

February 8, 2025

Inquiry Examples

Can you visit the department store and buy this limited-model Cartier watch?

Please pre-order this item for me. Can you combine all items in one package?

I need a quotation for buying a Used Louis Vuitton bag, and the item number is M40155.

Can you buy this item? They can only accept Cash on delivery/bank wire transfer payment.

Prohibited items

We CANNOT Ship Prohibited items, please find other services.

Perfume, Fragrance

Sprays,

Hair Colors, Nail Gels, Lighter, Model Gun

If you'd like to ship within Japan, not international shipping

We can, but the charge will be different and high.

Limited Time Discount for over 50000 YEN Requests.

20% discount of Our charge!(ends 2022/10/31)

Our CEO

Educational background

M.Sc, Master's degree in engineering from one of the best universities in Japan. Mayjor in Statistical Analysis.

Brain

Business Alliance, M&A advisor, Live Commentary, Statistical Analysis (multiple regression, principal component analysis)

Heart

Have much experience in the Luxury items market (working experience in LVMH). We can handle items with care because we're people with a heart to value things.

Customer Reviews We have received many excellent reviews from our customers since April 2011.

Great service and Fast respond

Ninja J replied all my email really fast, even at night! I wonder if he sleeps at all, lol. ...

Excellent Service (25)

Wow! Excellent service! Can't get any better than this! Buy Japanese products with confidence from Ninja J. I will ...

Amazing service and attention to detail

Amazing experience, prompt responses, attention to detail, and simple process. I felt well taken care of, always knew where we ...

SUPER JUNIOR WORLD TOUR SUPER SHOW4 LIVE in JAPAN

The package arrived today so thank you very much for everything 😀 ...

Very pleased

I received my package today, and everything was well packaged and exactly what I asked for. It took 6 ...

Happy Customer

More than just a business relationship, I consider Ninja J a friend. I am always very happy with the service ...

Terima kasih banyak! 2

Dear Ninja J san Proses pemesanan sangat mudah, bersahabat dan cepat. Setelah barang di pesan, proses pengiriman juga ...

Awesome Service (4)

Excellent service. Fast delivery and good communication.I will be recommending the service to all my friends and ...

good and excellent service from other well known buying agent

I am amaze with your service from other well known buying agent in japan. 1) customer service hour is ...

Great service! (2)

So my Japanese credit card expired recently and was no longer able to buy from Japan directly. After researching ...

是非おすすめのサービス!! 2

PSJサービスを使用しては2回目です。 アイテムは今日を無事に届いた。いつも返信は早いと詳しいも説明します。今回も本当にありがとうございます!また,よろしくお願いします! ...

Definitely not my last!

At first, I was really scared about trying this service of theirs but then I took the risk of actually ...

Good & fast service

This is my second time using PSJ service, the respond & shipping is fast. Item also packing clean and tidy. ...

Excellent Service (15)

This is the second time I used their service. This is a limited set and only sold at a specific ...

comme d’habitude; efficace et rapide

Comme d'habitude, personalshopperj a offert un service excellent. J'ai apprécié la rapidité, il a été capable de miser sur des ...

Fast and reliable (4)

I have dealt used Personal Shopper's services multiple times and I have been always satisfied. Fast and easy communication and ...

If the main form is not working, please use the second request form below.

Second-Hand Dealer License in Japan

We have the Right Eyes For your items

You can check our government certification here

The License Certification Online

Public Safety Commission Dealers List Page

Licence No. : 62107R021257, Site domain: personalshopperj.com

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Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko, Rolex, Audemars Piguet.

Licensed by the Japanese Police Department after carefully checking company background and CEO’s career.

Request Form For Japan Buying Service
The Best Japan Buying Agent

Top FAQ Popular Questions

No. FAQ Answer
1 CAN YOU MARK ITEM AS “GIFT” ? Yes, we can. Please tell us to do so when we ask for your address for shipping.
2 CAN YOU COMBINE SHIPPING ? Yes, we usually do combine shipping without additional cost. You can buy from many stores at once, and ship it to you together in one box to save shipping cost.
3 CAN I ORDER PRE-ORDER ITEMS ? Yes. With a pre-order charge of 1500 YEN (minimum, around 1 month, for longer pre-order, charge will vary) We can buy a pre-order item for you, and let you know when we've received the item. Longest pre-order item so far = 14 months.
4 CAN I PLACE A LARGE ORDER ? Yes. We had the following request for large order in the past. Light Bulbs x 400 EFA15EN/12-R Bento Boxes x 200 Snacks x 200 (chocobi) Kitkat Green tea flavor x 244 Other requests Used High Brand Bags around 60 pcs electric parts over 100 pcs car parts more than 100 parts trading cards over 50 pcs We are ready to accept these big quantity requests anytime.
5 WILL YOU PROVIDE TRACKING NUMBER ? Yes. We never ship items without a tracking number.
6 HOW DOES YOUR PERSONAL SHOPPER SERVICE WORK ? Find our Easy to Follow steps below: Contact us through a form and request what you are looking for. Our staff will search internet, auction, and retail store to get best price for you. Our staff will reply you via e-mail, with simple estimation. If you agree with the total fee, send confirmation via e-mail (“BUY”) Our staff will send you Paypal invoice Pay the invoice amount Our staff will buy your item(s) Item(s) will be delivered to our office We’ll repack properly for international shipping (avoid any damage during shipment) Our staff will send you weight and shipping cost after repack completed Our staff will send you Paypal invoice for international shipping cost Pay the invoice for international shipping cost We’ll ship the item We’ll send you mail about shipment completion mail with tracking number Wait for the package! Please leave feedback of your shopping experience with us !
7 IF YOU COULDN’T BUY THE ITEM, THEN CAN I GET REFUND ? Yes, of course. We’ll refund all costs, including our charge. However, if there was a staff travel charge applied, then we won’t be able to refund this portion of the costs. Apologies in advance for inconvenience.
8 CAN I TRACK MY PACKAGE ? Yes, of course. We never ship items without tracking number. We will advise you of the tracking number once we have shipped the item.
9 HOW LONG WILL IT TAKE TO RECEIVE MY ITEM ? Usually, from store to our office takes around 2-3days, and after receiving the item, we’ll generally ship within 1-3 business days. Best Case Scenario – from store to our office two days repack and ship from our store one day International shipping (depends on your location, but 3 – 7 days if Asia Region)

WHAT WE CANNOT SHIP

We cannot ship the following items: Prohibited Items

Perfume
Fragrance
Sprays
Hair Colors
Nail Gels
Lighter
Model Gun

Zippo (we can ship outside case only)

Because of limitation by law, flammable items.

Why Choose Personal Shopper Japan

100% Money Back Guarantee

No Problem when item is Sold Out

We’ll refund all costs in case of sold out.

If we couldn’t buy your item if it sold out, or for any other reason, we’ll refund all costs to you immediately.

*for normal items only, for auction items, or if staff traveling is needed, there will be a cost.

Our experienced repacking service

Good Protection for During Shipping

Our experienced repacking service will protect your items during international shipping.

Our Experience in Repacking for over 7 years saves our customers over 240 cases of damaged items during shipping.

Second-Hand Dealer License

Right Eyes For your items

Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko.

Licensed by the Japanese Police Department after checking company background and CEO’s career.

Personal shopper Japan provides one of the best Japan buying services. It is a Japan buying agent providing customers with the best quality Japanese product with an easy buying and shipping process.