Inquiry / Contact form for Japan buying service
No Registration required
No auto-reply bots - always personalized assistance from our dedicated Japanese staff.
We provide discreet and personalized service as experienced professionals.
If you're looking for something specific, please don't hesitate to let us know.
Contact us now, and we'll reply quickly.
Just Put URL and "tell me total cost" is OK. Simple is best.
Please attach pictures if you have any, this will help us a lot.
We CANNOT ship Perfumes. Please see "Prohibited items" below.
Final Step
If you couldn't receive our confirmation mail within 5 minutes, maybe the mail address was wrong.
Inquiry Summary
| Description | Information | Quantity | Price |
|---|---|---|---|
| Discount : | |||
| Total : | |||
今日も
Yes, we are
> Operating Normally <
営業中です。
Inquiry Examples
Can you visit the department store and buy this limited-model Cartier watch?
Please pre-order this item for me. Can you combine all items in one package?
I need a quotation for buying a Used Louis Vuitton bag, and the item number is M40155.
Can you buy this item? They can only accept Cash on delivery/bank wire transfer payment.
Prohibited items
We CANNOT Ship Prohibited items, please find other services.
Perfume, Fragrance
Sprays,
Hair Colors, Nail Gels, Lighter, Model Gun
Limited Time Discount for over 50000 YEN Requests.
20% discount of Our charge!（ends 2022/10/31)
Our CEO
Educational background
M.Sc, Master's degree in engineering from one of the best universities in Japan. Mayjor in Statistical Analysis.
Brain
Business Alliance, M&A advisor, Live Commentary, Statistical Analysis (multiple regression, principal component analysis)
Heart
Have much experience in the Luxury items market (working experience in LVMH). We can handle items with care because we're people with a heart to value things.
Customer Reviews We have received many excellent reviews from our customers since April 2011.
- Click the flag, and the customer review will open in a new tab
The Best Online Shopper from Japan
After my fifth deal with PSJ, I’m so pleased to consider it the best, fastest, and the most reliable online …
Kopen bij Personalshopper Japan
Schitterende service en ze denken mee over het hoe en wat, snel geleverd , iedereen in Nederland zou dit moeten …
Amazing service! (5)
I highly recommend Personal Shopper Japan, they are extremely professional and provide excellent communication and service. I utilized their service …
Outstanding
I always receive superb service from PSJ. They tried hard, but the item I requested was sold out everywhere. I …
Thank you
Package received today. The goods are well packed. Prompt reply for inquiries. I will definitely use your service again in …
Ninja J the best!
You guys are the best! If not for you guys would not have gotten my shoes unless I travelled to …
Excellent service and communication 2
Bidding on auctions with a proxy bidder can be tricky, but the Personal Shopper J team inspired confidence throughout the …
Great service and great communication
Everything went very well. I was really impressed by very quick replies to my emails. The parcel arrived very quickly …
Excellent (3)
Actually this is my 2nd request (out of 3 orders) which I had made recently, but I received this one …
Excellent Service (26)
Excellent service, prompt and very professional. Would definitely recommend. …
Gyors, pontos és megbízható!
Már negyedik alkalommal rendeltem csak Japánban kapható termékeket, amiket a forgalmazók és a kereskedők nem exportálnak külföldre.
A Personal Shopper …
Second time, again: perfect and fast!
I’ve used this service for the second time now, and it was as smooth, fast and pleasant as the first …
Kyary pamyu pamyu’s concert tickets on july 1st
I just received the tickets today! Everything’s in good condition, and I was really impressed with the quick service and …
My first time using this service
The item arrived today, and it’s time for me to leave this feedback. This feedback is for both; for personalshopperj, …
Recommend to others
Will recommend others to use this service. …
Reliable & Efficient Service
服务快捷又可靠。非常值得信赖。下次还会再找 Personal Shopper Japan 帮忙。谢谢！:) …
If the main form is not working, please use the second request form below.
Second-Hand Dealer License in Japan
We have the Right Eyes For your items
Our basic item check saved many of our customers.
Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko, Rolex, Audemars Piguet.
Licensed by the Japanese Police Department after carefully checking company background and CEO’s career.
Request Form For Japan Buying Service
The Best Japan Buying Agent
Top FAQ Popular Questions
| No. | FAQ | Answer |
|---|---|---|
| 1 | CAN YOU MARK ITEM AS “GIFT” ? | Yes, we can. Please tell us to do so when we ask for your address for shipping. |
| 2 | CAN YOU COMBINE SHIPPING ? | Yes, we usually do combine shipping without additional cost. You can buy from many stores at once, and ship it to you together in one box to save shipping cost. |
| 3 | CAN I ORDER PRE-ORDER ITEMS ? | Yes. With a pre-order charge of 1500 YEN (minimum, around 1 month, for longer pre-order, charge will vary) We can buy a pre-order item for you, and let you know when we've received the item. Longest pre-order item so far = 14 months. |
| 4 | CAN I PLACE A LARGE ORDER ? | Yes. We had the following request for large order in the past. Light Bulbs x 400 EFA15EN/12-R Bento Boxes x 200 Snacks x 200 (chocobi) Kitkat Green tea flavor x 244 Other requests Used High Brand Bags around 60 pcs electric parts over 100 pcs car parts more than 100 parts trading cards over 50 pcs We are ready to accept these big quantity requests anytime. |
| 5 | WILL YOU PROVIDE TRACKING NUMBER ? | Yes. We never ship items without a tracking number. |
| 6 | HOW DOES YOUR PERSONAL SHOPPER SERVICE WORK ? | Find our Easy to Follow steps below: Contact us through a form and request what you are looking for. Our staff will search internet, auction, and retail store to get best price for you. Our staff will reply you via e-mail, with simple estimation. If you agree with the total fee, send confirmation via e-mail (“BUY”) Our staff will send you Paypal invoice Pay the invoice amount Our staff will buy your item(s) Item(s) will be delivered to our office We’ll repack properly for international shipping (avoid any damage during shipment) Our staff will send you weight and shipping cost after repack completed Our staff will send you Paypal invoice for international shipping cost Pay the invoice for international shipping cost We’ll ship the item We’ll send you mail about shipment completion mail with tracking number Wait for the package! Please leave feedback of your shopping experience with us ! |
| 7 | IF YOU COULDN’T BUY THE ITEM, THEN CAN I GET REFUND ? | Yes, of course. We’ll refund all costs, including our charge. However, if there was a staff travel charge applied, then we won’t be able to refund this portion of the costs. Apologies in advance for inconvenience. |
| 8 | CAN I TRACK MY PACKAGE ? | Yes, of course. We never ship items without tracking number. We will advise you of the tracking number once we have shipped the item. |
| 9 | HOW LONG WILL IT TAKE TO RECEIVE MY ITEM ? | Usually, from store to our office takes around 2-3days, and after receiving the item, we’ll generally ship within 1-3 business days. Best Case Scenario – from store to our office two days repack and ship from our store one day International shipping (depends on your location, but 3 – 7 days if Asia Region) |
WHAT WE CANNOT SHIP
We cannot ship the following items: Prohibited Items
Perfume
Fragrance
Sprays
Hair Colors
Nail Gels
Lighter
Model Gun
Zippo (we can ship outside case only)
Because of limitation by law, flammable items.
Why Choose Personal Shopper Japan
100% Money Back Guarantee
No Problem when item is Sold Out
We’ll refund all costs in case of sold out.
If we couldn’t buy your item if it sold out, or for any other reason, we’ll refund all costs to you immediately.
*for normal items only, for auction items, or if staff traveling is needed, there will be a cost.
Our experienced repacking service
Good Protection for During Shipping
Our experienced repacking service will protect your items during international shipping.
Our Experience in Repacking for over 7 years saves our customers over 240 cases of damaged items during shipping.
Second-Hand Dealer License
Right Eyes For your items
Our basic item check saved many of our customers.
Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko.
Licensed by the Japanese Police Department after checking company background and CEO’s career.
Personal shopper Japan provides one of the best Japan buying services. It is a Japan buying agent providing customers with the best quality Japanese product with an easy buying and shipping process.
