Inquiry / Contact form for Japan buying service

No Proxy? No problem.

We can buy from the seller who blocks the proxy buying service such as buyee most of the case.

Mark as Gift possible.

You can decide how to declare the item to avoid some problems. Please provide the details in mail.

No Registration required.

Simple form, input e-mail, message and done.

No auto-reply bots - always personalized assistance from our dedicated Japanese staff.

We provide discreet and personalized service as experienced professionals.

If you're looking for something specific, please don't hesitate to let us know.

Start inquiry / enquiry

0$

Thank you for contacting us.
Your request has been sent.

Contact us now, and we'll reply quickly.

Just Put URL and "tell me total cost" is OK. Simple is best.

Please attach pictures if you have any, this will help us a lot.

We CANNOT ship Perfumes. Please see "Prohibited items" below.

We Do Not Accept any items that were NOT purchased through our service, and we DO NOT ship to Other services.

You need to select an item to continue

Please tell us about you.




You need to select an item to continue

Final Step

If you couldn't receive our confirmation mail within 5 minutes, maybe the mail address was wrong.

Inquiry Summary

Description Information Quantity Price
Discount :
Total :

今日も

Yes, we are

> Operating Normally Today <

営業中です。

July 11, 2025

Inquiry Examples

Can you visit the department store and buy this limited-model Cartier watch?

Please pre-order this item for me. Can you combine all items in one package?

I need a quotation for buying a Used Louis Vuitton bag, and the item number is M40155.

Can you buy this item? They can only accept Cash on delivery/bank wire transfer payment.

Prohibited items

We CANNOT Ship Prohibited items, please find other services.

Perfume, Fragrance

Sprays,

Hair Colors, Nail Gels, Lighter, Model Gun

If you'd like to ship within Japan, not international shipping

We can, but the charge will be different and high.

Limited Time Discount for over 50000 YEN Requests.

20% discount of Our charge!(ends 2022/10/31)

Our CEO

Educational background

M.Sc, Master's degree in engineering from one of the best universities in Japan. Mayjor in Statistical Analysis.

Brain

Business Alliance, M&A advisor, Live Commentary, Statistical Analysis (multiple regression, principal component analysis)

Heart

Have much experience in the Luxury items market (working experience in LVMH). We can handle items with care because we're people with a heart to value things.

Customer Reviews We have received many excellent reviews from our customers since April 2011.

Thank U!

Dziekuje Bardzo:) Paczka wlasnie dotarla. Profesjonalna obsluga,swietna komunikacja I wszystko bezproblemowo. Pozdrawiam. ...

praktis dan efisien!

Terima kasih Ninja J untuk bantuannya.membeli barang2 dari situs jepang jadi jauh lebih mudah,servisnya praktis and efisien!highly recommended:) ...

Very Good Service

Previously i was wondering how could i purchase japanese products because most of their ship dont ship oversea and i ...
Personal Shopper Japan USA

Great help!

I've used Ninja multiple times and they've always been super great to work with. Responses are quick, all fees are ...

Trustworthy service

At first, i was looking for ways to import a japanese album that comes with limited bonus items. There were ...
Personal Shopper Japan USA

Fast, Courteous Service

Excellent customer service in obtaining a hard to find item. Kept me informed throughout the whole process. ...

Pengiriman tercepat dan termudah

Ini pertama kali mencoba beli barang personnal shopper dari jepang Pengiriman sangat cepat dan tidak disangka2 Pelayanan cepat ...

Personal shopper yang terpercaya

sudah berkali-kali order barang dari Jepang menggunakan jasa personalshopperj.com. Pelayanan selalu cepat dan memuaskan. Juga membantu memberi penjelasan kepada pembeli ...

服務週到

服務很好, 有問題也很快得到回應,下次一定再來.謝謝 ...

Second time, again: perfect and fast!

I’ve used this service for the second time now, and it was as smooth, fast and pleasant as the first ...

Perfetti!!!!!

Devo dire che poco tempo fa sono stato in Giappone e questo viaggio m'ha fatto scoprire persone meravigliose.....i ragazzi che ...

Just amazing!

Your service is just amazing!! Easy to contact, fast delivery, everything is amazing! My order came so fast I thought ...

不可思議的專業服務!!

這是我使用過最專業迅速的日本代購. 從日本購買心儀的商品將不再是夢. 簡單明瞭的流程及快速的服務, 絕對是我將來日本代購的首選. Your service is impeccable and there is no communication barrier, the whole transaction can only ...
Personal Shopper Japan USA

Karrimor Japan

I am incredibly satisfied with my last purchase and it was all thanks to you and your marvelous company. ...

Effortless and Faultless!!!!

Ninja and his team make for an effortless shopping experience. Make a request...they track it down...send you an invoice..you pay ...

Excellent (5)

F personalshopper provides the best service and very fast response also shipping and packing is very quality.. will continue with ...

If the main form is not working, please use the second request form below.

Second-Hand Dealer License in Japan

We have the Right Eyes For your items

You can check our government certification here

The License Certification Online

Public Safety Commission Dealers List Page

Licence No. : 62107R021257, Site domain: personalshopperj.com

Open a New Tab

Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko, Rolex, Audemars Piguet.

Licensed by the Japanese Police Department after carefully checking company background and CEO’s career.

Request Form For Japan Buying Service
The Best Japan Buying Agent

Top FAQ Popular Questions

No. FAQ Answer
1 CAN YOU MARK ITEM AS “GIFT” ? Yes, we can. Please tell us to do so when we ask for your address for shipping.
2 CAN YOU COMBINE SHIPPING ? Yes, we usually do combine shipping without additional cost. You can buy from many stores at once, and ship it to you together in one box to save shipping cost.
3 CAN I ORDER PRE-ORDER ITEMS ? Yes. With a pre-order charge of 1500 YEN (minimum, around 1 month, for longer pre-order, charge will vary) We can buy a pre-order item for you, and let you know when we've received the item. Longest pre-order item so far = 14 months.
4 CAN I PLACE A LARGE ORDER ? Yes. We had the following request for large order in the past. Light Bulbs x 400 EFA15EN/12-R Bento Boxes x 200 Snacks x 200 (chocobi) Kitkat Green tea flavor x 244 Other requests Used High Brand Bags around 60 pcs electric parts over 100 pcs car parts more than 100 parts trading cards over 50 pcs We are ready to accept these big quantity requests anytime.
5 WILL YOU PROVIDE TRACKING NUMBER ? Yes. We never ship items without a tracking number.
6 HOW DOES YOUR PERSONAL SHOPPER SERVICE WORK ? Find our Easy to Follow steps below: Contact us through a form and request what you are looking for. Our staff will search internet, auction, and retail store to get best price for you. Our staff will reply you via e-mail, with simple estimation. If you agree with the total fee, send confirmation via e-mail (“BUY”) Our staff will send you Paypal invoice Pay the invoice amount Our staff will buy your item(s) Item(s) will be delivered to our office We’ll repack properly for international shipping (avoid any damage during shipment) Our staff will send you weight and shipping cost after repack completed Our staff will send you Paypal invoice for international shipping cost Pay the invoice for international shipping cost We’ll ship the item We’ll send you mail about shipment completion mail with tracking number Wait for the package! Please leave feedback of your shopping experience with us !
7 IF YOU COULDN’T BUY THE ITEM, THEN CAN I GET REFUND ? Yes, of course. We’ll refund all costs, including our charge. However, if there was a staff travel charge applied, then we won’t be able to refund this portion of the costs. Apologies in advance for inconvenience.
8 CAN I TRACK MY PACKAGE ? Yes, of course. We never ship items without tracking number. We will advise you of the tracking number once we have shipped the item.
9 HOW LONG WILL IT TAKE TO RECEIVE MY ITEM ? Usually, from store to our office takes around 2-3days, and after receiving the item, we’ll generally ship within 1-3 business days. Best Case Scenario – from store to our office two days repack and ship from our store one day International shipping (depends on your location, but 3 – 7 days if Asia Region)

WHAT WE CANNOT SHIP

We cannot ship the following items: Prohibited Items

Perfume
Fragrance
Sprays
Hair Colors
Nail Gels
Lighter
Model Gun

Zippo (we can ship outside case only)

Because of limitation by law, flammable items.

Why Choose Personal Shopper Japan

100% Money Back Guarantee

No Problem when item is Sold Out

We’ll refund all costs in case of sold out.

If we couldn’t buy your item if it sold out, or for any other reason, we’ll refund all costs to you immediately.

*for normal items only, for auction items, or if staff traveling is needed, there will be a cost.

Our experienced repacking service

Good Protection for During Shipping

Our experienced repacking service will protect your items during international shipping.

Our Experience in Repacking for over 7 years saves our customers over 240 cases of damaged items during shipping.

Second-Hand Dealer License

Right Eyes For your items

Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko.

Licensed by the Japanese Police Department after checking company background and CEO’s career.

Personal shopper Japan provides one of the best Japan buying services. It is a Japan buying agent providing customers with the best quality Japanese product with an easy buying and shipping process.