Inquiry / Contact form for Japan buying service

No Proxy? No problem.

We can buy from the seller who blocks the proxy buying service such as buyee most of the case.

No Registration required.

Simple form, input e-mail, message and done.

No auto-reply bots - always personalized assistance from our dedicated Japanese staff.

We provide discreet and personalized service as experienced professionals.

If you're looking for something specific, please don't hesitate to let us know.

Start inquiry / enquiry

0$

Thank you for contacting us.
Your request has been sent.

Contact us now, and we'll reply quickly.

Just Put URL and "tell me total cost" is OK. Simple is best.

Please attach pictures if you have any, this will help us a lot.

We CANNOT ship Perfumes. Please see "Prohibited items" below.

You need to select an item to continue

Please tell us about you.




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Final Step

If you couldn't receive our confirmation mail within 5 minutes, maybe the mail address was wrong.

Inquiry Summary

Description Information Quantity Price
Discount :
Total :

今日も

Yes, we are

> Operating Normally <

営業中です。

Inquiry Examples

Can you visit the department store and buy this limited-model Cartier watch?

Please pre-order this item for me. Can you combine all items in one package?

I need a quotation for buying a Used Louis Vuitton bag, and the item number is M40155.

Can you buy this item? They can only accept Cash on delivery/bank wire transfer payment.

Prohibited items

We CANNOT Ship Prohibited items, please find other services.

Perfume, Fragrance

Sprays,

Hair Colors, Nail Gels, Lighter, Model Gun

Limited Time Discount for over 50000 YEN Requests.

20% discount of Our charge!(ends 2022/10/31)

Our CEO

Educational background

M.Sc, Master's degree in engineering from one of the best universities in Japan. Mayjor in Statistical Analysis.

Brain

Business Alliance, M&A advisor, Live Commentary, Statistical Analysis (multiple regression, principal component analysis)

Heart

Have much experience in the Luxury items market (working experience in LVMH). We can handle items with care because we're people with a heart to value things.

Customer Reviews We have received many excellent reviews from our customers since April 2011.

Amazing Service (3)

My friend had used your service for similar items to mine and he loved it! Now with it being my ...

Very Quick, Great Communication, Reasonable Price

After noticing that the Horipad game controller for iOS went on sale in Japan on Amazon, I looked for a ...

Excellent Service! (3)

Ninja helped me purchase a pair of concert tickets for a venue in Tokyo. Everything was very easy, and the ...

Perfect service and friendly

Absolutely perfect service from the first moment and really realiable correct and proactive approach. Delivery and payment smooth and in ...

Efficient shopping process

First time I used their service and I'm impressed. Speed and efficiency are commendable. But I find paying by ...

Coffret CD disponible uniquement au Japon

Je voulais un coffret CD uniquement disponible pour le marché japonais. Je me suis adressé à cette société pour ...

Excellent Service

I bought a jacket from the Soph store in Tokyo. Its a limited item so I have asked J ...

Kitkat Chocolates

Thanks for the very fast response 🙂 I assume that your place is really near to the post office ...

Wonderful Service

Got my item in super fast & secure way, excellent service for stuff only available in limited quantity in Japan. ...

Mangas

Excelente serviço e rapido. São muito cortes e responderam sempre as duvidas que tinha, ganharam um cliente, voltarei a usar ...

Thanks for your help

Thanks for your fast response I could get the items I wanted before they were sold out. 100% Reommended ...

Great service (11)

Really helpful and fast, got exactly what I was after - provided photos before sending to me which made me ...

Great

I've just discovered last month that there were Yuyu Hakusho goodies sold last Jump Festa. It was too late and ...

Highly recommanded!

Thank you so much. I had a good experience. Will use your service again in the near future 🙂 ...

The Best Online Shopper from Japan

After my fifth deal with PSJ, I'm so pleased to consider it the best, fastest, and the most reliable online ...

Grandios wie immer

Ich bin super zufrieden wie immer. Einen anderen Shopping-Service auszuprobieren, überlege ich gar nicht erst. Ich habe das Kleid mit ...

If the main form is not working, please use the second request form below.

Second-Hand Dealer License in Japan

We have the Right Eyes For your items

You can check our government certification here

The License Certification Online

Public Safety Commission Dealers List Page

Licence No. : 62107R021257, Site domain: personalshopperj.com

Open a New Tab

Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko, Rolex, Audemars Piguet.

Licensed by the Japanese Police Department after carefully checking company background and CEO’s career.

Request Form For Japan Buying Service
The Best Japan Buying Agent

Top FAQ Popular Questions

No. FAQ Answer
1 CAN YOU MARK ITEM AS “GIFT” ? Yes, we can. Please tell us to do so when we ask for your address for shipping.
2 CAN YOU COMBINE SHIPPING ? Yes, we usually do combine shipping without additional cost. You can buy from many stores at once, and ship it to you together in one box to save shipping cost.
3 CAN I ORDER PRE-ORDER ITEMS ? Yes. With a pre-order charge of 1500 YEN (minimum, around 1 month, for longer pre-order, charge will vary) We can buy a pre-order item for you, and let you know when we've received the item. Longest pre-order item so far = 14 months.
4 CAN I PLACE A LARGE ORDER ? Yes. We had the following request for large order in the past. Light Bulbs x 400 EFA15EN/12-R Bento Boxes x 200 Snacks x 200 (chocobi) Kitkat Green tea flavor x 244 Other requests Used High Brand Bags around 60 pcs electric parts over 100 pcs car parts more than 100 parts trading cards over 50 pcs We are ready to accept these big quantity requests anytime.
5 WILL YOU PROVIDE TRACKING NUMBER ? Yes. We never ship items without a tracking number.
6 HOW DOES YOUR PERSONAL SHOPPER SERVICE WORK ? Find our Easy to Follow steps below: Contact us through a form and request what you are looking for. Our staff will search internet, auction, and retail store to get best price for you. Our staff will reply you via e-mail, with simple estimation. If you agree with the total fee, send confirmation via e-mail (“BUY”) Our staff will send you Paypal invoice Pay the invoice amount Our staff will buy your item(s) Item(s) will be delivered to our office We’ll repack properly for international shipping (avoid any damage during shipment) Our staff will send you weight and shipping cost after repack completed Our staff will send you Paypal invoice for international shipping cost Pay the invoice for international shipping cost We’ll ship the item We’ll send you mail about shipment completion mail with tracking number Wait for the package! Please leave feedback of your shopping experience with us !
7 IF YOU COULDN’T BUY THE ITEM, THEN CAN I GET REFUND ? Yes, of course. We’ll refund all costs, including our charge. However, if there was a staff travel charge applied, then we won’t be able to refund this portion of the costs. Apologies in advance for inconvenience.
8 CAN I TRACK MY PACKAGE ? Yes, of course. We never ship items without tracking number. We will advise you of the tracking number once we have shipped the item.
9 HOW LONG WILL IT TAKE TO RECEIVE MY ITEM ? Usually, from store to our office takes around 2-3days, and after receiving the item, we’ll generally ship within 1-3 business days. Best Case Scenario – from store to our office two days repack and ship from our store one day International shipping (depends on your location, but 3 – 7 days if Asia Region)

WHAT WE CANNOT SHIP

We cannot ship the following items: Prohibited Items

Perfume
Fragrance
Sprays
Hair Colors
Nail Gels
Lighter
Model Gun

Zippo (we can ship outside case only)

Because of limitation by law, flammable items.

Why Choose Personal Shopper Japan

100% Money Back Guarantee

No Problem when item is Sold Out

We’ll refund all costs in case of sold out.

If we couldn’t buy your item if it sold out, or for any other reason, we’ll refund all costs to you immediately.

*for normal items only, for auction items, or if staff traveling is needed, there will be a cost.

Our experienced repacking service

Good Protection for During Shipping

Our experienced repacking service will protect your items during international shipping.

Our Experience in Repacking for over 7 years saves our customers over 240 cases of damaged items during shipping.

Second-Hand Dealer License

Right Eyes For your items

Our basic item check saved many of our customers. 

Our CEO is a licensed Second-Hand dealer, specialized in High Fashion / Jewelry / Watch Brand items, such as Louis Vuitton, Cartier, Grand Seiko.

Licensed by the Japanese Police Department after checking company background and CEO’s career.

Personal shopper Japan provides one of the best Japan buying services. It is a Japan buying agent providing customers with the best quality Japanese product with an easy buying and shipping process.