Good customer service

Date: January 2, 2024

 

Personal Shopper Japan proxy shopping service review title

  • Good customer service

 

Where are you from, and what’s your name?

  • Malaysia, Cheng

 

What did you buy from Japan through our personal shopping service?

  • Healthcare product

 

Please tell us about your experience with personal shopper service

  • Personalshopperj staffs have spend a lot of time to explain and answer to my worry question, i very satisfy with their service. The parcel is arrived, and it packed in a very good and safe way.

 

From Personal Shopper Japan

  • Mr.Cheng,Thank you for using our service, and thank you for the feedback.Hope you like Japanese supplement, and we can receive new order soon !Thank you,Ninja J

 

Prompt and reliable

Date: December 31, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Prompt and reliable

 

Where are you from, and what’s your name?

  • Mexico, Ana Muñoz

 

What did you buy from Japan through our personal shopping service?

  • Banpresto Nyanko-sensei cake prize

 

Please tell us about your experience with personal shopper service

  • Excellent service, replying really fast! Thank you for clearing all my doubts and requests, I was unsure because it was my 1st time using a service like this. I’m really happy with the service, my package was shipped fast and arrived safe in excellent condition.

 

From Personal Shopper Japan

  • Ms.Ana,Thank you for using our service and feedback !Figure is only available from auction market, but we could buy for you with good timing.Hope you like it, and we can receive new request from you in near future.Thank you,Ninja J

 

Купівля та доставка товарів з Японії – відмінно!

Date: December 31, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Купівля та доставка товарів з Японії – відмінно!

 

Where are you from, and what’s your name?

  • Kiev, Ukraine, Alex

 

What did you buy from Japan through our personal shopping service?

  • Elegance Cosmetics & Cle De Peau & Jill Stuart

 

Please tell us about your experience with personal shopper service

  • Знову, вже вчетверте, скористався послугами цих надійних хлопців. Відмінний оперативний сервіс, як завжди. Якісне пакування, в тому числі особливе подарункове, з традиційними японськими мотивами, для окремих товарів за моїм спеціальним запитом. Дуже чуйне відношення до будь-яких побажань та прохань від клієнтів.
    Так що купівля та доставка будь-яких товарів з Японії – у цих хлопців, щиро раджу звертатися до них.

 

From Personal Shopper Japan

  • Mr.Alex, Дякуємо за використання нашого сервісу знову! Ми були здивовані, з новинами України, але радий, що у тебе все добре і ваші новини з посилки прибули благополучно. Ще раз спасибі, і сподіваюся, ми зможемо отримати ваш запит найближчим часом! Велике спасибі, ніндзя J

 

Timely 2

Date: December 29, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Timely

 

Where are you from, and what’s your name?

  • Malaysia, Sandra

 

What did you buy from Japan through our personal shopping service?

  • Bandai Toys

 

Please tell us about your experience with personal shopper service

  • The Bandai Toys are ordered specially for my kid’s birthday. the personal shopper able to deliver the items on time. My kid are so excited & happy!
    I would said the services are great ! Prompt reply, fast respond, items are arrived with well packaged and timely.

 

From Personal Shopper Japan

  • Ms.Sandra,Thank you for using our service and feedback !We are really happy because we could deliver the item on 18th !That was a bit tight schedule but our effort made things change !Thank you very much,Ninja J

 

Excellent Services 2

Date: December 28, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Excellent Services

 

Where are you from, and what’s your name?

  • Singapore, Robin

 

What did you buy from Japan through our personal shopping service?

  • Anime Merchandises

 

Please tell us about your experience with personal shopper service

  • This is my first time using a personal shopper and I was unsure of what to do but when I submitted my inquiry but they have provided information of the product I want purchase such as the alternative shops and also the overall pricing. I had two orders one is an audio CD while the other one was a exclusive item from Comiket 85 sold from an online shop.

    Though ordering process from the online shop was long probably due to the celebration period, it have would be nice to have an ETA of when the product reaches them.

    So I got impatient and sent an email to ask why is it taking so long and they replied & refunded my money and later gave me the option to continue waiting as the ETA is stated to be early Feb or cancel the order despite being at loss. There were also a miscalculation of the invoice due to the refund and my other order got mixed up but they clarify it fast.

    Overall I highly recommend using PSJ , they respond usually within a day or a few hours and the shipping is fast my item arrived in 3 days and is in perfect condition.

    Thank you PSJ.

 

From Personal Shopper Japan

  • Mr.Robin,Thank you for using our service and feedback !As the store didn’t send us any mail or news of delayed release,we couldn’t know till we recheck the status.Sorry for inconvenience.hope you will enjoy your items !Thank you,Ninja J

 

Timely

Date: December 26, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Timely

 

Where are you from, and what’s your name?

  • Malaysia, shien uzuki

 

What did you buy from Japan through our personal shopping service?

  • Concert ticket

 

Please tell us about your experience with personal shopper service

  • I actually saw this recommendation from in a Q&A forum and used it after seeing how good the response is.
    The feedback was quite fast and yeah, but I got a bad seat number (1st timers get bad seats all the time anyways)
    The estimated time of arrival for the package was right on the mark. (in my case, it arrives after one more working day)
    It was really worth the trouble going to Japan for their concert, the atmosphere is really 200% different from what you’d expect

    I’ve had a great time in Japan! and sorry for the late review =p

 

From Personal Shopper Japan

  • Mr.Shien,Thank you for using our service and feedback !Seat position is a lottery thing in Japan.So unfortunately, sometimes not good. (of course someone take good seat, then someone have to take bad seats.)Hope you enjoyed your concert, and we’re happy to receive new request from you soon.Thank you,Ninja J

 

Good Shopper

Date: December 25, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Good Shopper

 

Where are you from, and what’s your name?

  • USA, Courtney B.

 

What did you buy from Japan through our personal shopping service?

  • School Bag

 

Please tell us about your experience with personal shopper service

  • When I first looked into getting a personal shopper I was a bit nervous because I have never done it before and wasn’t sure if I could find a place to trust.
    I submitted a request for a Japanese school bag and within a few days I got a reply. The whole process went really fast and they kept searching for the exact item I wanted.
    The bag was shipped very fast and arrived in perfect condition. I am so happy and will be returning here in the future for other hard to find Japanese items.
    Thank you so much!
    🙂

 

From Personal Shopper Japan

  • Ms.Courtney,Thank you for using our service and feedback !Japanese school bag is functional and have good design,hope you will like the item !And hope we can receive new request from you in near future !Thank you,Ninja J

 

Excellent Service (5)

Date: December 25, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Excellent Service

 

Where are you from, and what’s your name?

  • Brazil, Fabio Prestes

 

What did you buy from Japan through our personal shopping service?

  • Sony 13.3″ eReader DPT-S1

 

Please tell us about your experience with personal shopper service

  • It’s the first time I use Personal Shopper J and I’m really impressed. Ninja J is not only fast, but he was attentive to each request I did.

    Thank you very much
    And hugs from Brazil

 

From Personal Shopper Japan

  • Mr.Fabio,Thank you for using our service, and thank you very much for your feedback.Hope you like that new Sony e-book reader.We hope we can receive another request in near future!Thank you very much,Ninja J

 

Thank you very much

Date: December 23, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Thank you very much

 

Where are you from, and what’s your name?

  • Canada, Gabriel

 

What did you buy from Japan through our personal shopping service?

  • Photos and CD

 

Please tell us about your experience with personal shopper service

  • Today i received my items. Here’s the feedback: Once again, personalshopperj was able to prove that their service is a high quality service. The photos and the cd was very well packed, which mean very well protected too. As a result, my items arrived in perfect condition (and the fragile cd case was NOT cracked). I can’t find any cons, i mean, it was flawless. They took care of everything. They read my address carefully as they know my address slightly change sometime (i have more than one address, so my address vary) i think this may be confusing sometime, but there was NO mistake. Firstly, i bought the photos, they placed a bid without losing any time with a fast reply to my message. I really wanted these photos, because they were unique photos and also very kawaii!!! I don’t want to miss a unique item, and since i really love kawaii, i couldn’t miss them. After i won the auctions of the photos, i also buy a rare CD (Live Distributed CD). It was an item to buy directly, not an auction, but they was able to buy the item before someone else decide to buy it. So i was able to get these items. About the payment, as soon as i decided to add the CD to my order, i could say the same as my previous order, i mean; i found them to be very convenient about the payment, and this is another good point for personalshopperj. The same as my previous orders: i did not had any customs fee to pay upon receipt of the items. I don’t know if i mentioned this in my previous reviews, but they always provide the tracking number, which is both; reassuring (especially if you’re a new customer), and useful to track the items, to be at home the day that the items arrive. So, there was no problem, they was very convenient about payment, the items was well packed, they provide excellent service and communication, so again it’s will be for sure a 5 stars for you, with this positive feedback. Thank you very much!

 

From Personal Shopper Japan

  • Mr.Gabriel,Thank you very much for using our service again, and fabulous feedback!!We can’t help saying thank you for your such detailed testimonial.We are happy to serve you again in near future !!Thank you very much !Ninja J

 

Excellent & Fast Service

Date: December 21, 2023

 

Personal Shopper Japan proxy shopping service review title

  • Excellent & Fast Service

 

Where are you from, and what’s your name?

  • Los Angeles, CA, USA, Lyn

 

What did you buy from Japan through our personal shopping service?

  • Hello Kitty Plush from Puroland

 

Please tell us about your experience with personal shopper service

  • I am so glad to find PSJ, a shopping agent who is willing to accommodate to whatever required shopping service needed. PSJ helped me get an exclusive plush from Japan’s Puroland because they don’t accept online orders. Excellent in all aspects of communication, smooth transaction, and packaging of shipment. This is one shopping service that try their best to go one step further to get a limited stock item in the hour that the item is being released. Due to time constraint, many personal shopping services are not able or willing to accommodate a customer’s special need. Thank you so much for meeting my shopping needs.

 

From Personal Shopper Japan

  • Ms.Lyn,Thank you very much for using our service and feedback !There are many exclusive plush in Japan, and in Tokyo Disney Land also has many of them.We have experience of visiting TDL and buy for our customer.We hope we can serve you again in near future – oh, we have already new request of buying popular plush!Thank you,Ninja J