Fast and Excellent Service

Date: March 8, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Fast and Excellent Service

 

Where are you from, and what’s your name?

  • Hawaii, USA, Jan

 

What did you buy from Japan through our personal shopping service?

  • T-shirt

 

Please tell us about your experience with personal shopper service

  • This was my first time trying out this type of service and I came across this site. After looking through their reviews, I’ve decided to give a try with PSJ. Sure enough, their responses were always quick and speedy! The item was sent quickly as well I am very happy with their service! Will definitely rely on them again. Thank you!

 

From Personal Shopper Japan

  • Mr.Jan,Thank you for using our service and feedback !A bit special request because the shop was not so systematic one and have to communicate through old way.but we could manage to buy for you, and got good feedback !Thank you,Ninja J

 

Legit Site

Date: March 4, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Legit Site

 

Where are you from, and what’s your name?

  • Canada, Anonymous

 

What did you buy from Japan through our personal shopping service?

  • Posters

 

Please tell us about your experience with personal shopper service

  • Used this service to get posters from a Japanese shop, after personalshopper retrieved them and shipped them my way I received them extremely fast (3 days?). The fee was reasonable as well, if you need something that wont ship outside of Japan this service is well worth it.

 

From Personal Shopper Japan

  • Mr.X,Thank you for using our service and feedback.sometimes posters are hard to send, but we always use cylinder carton and roll poster, then send to you.Hope you like your item !Thank you,Ninja J

 

Great service (9)

Date: March 3, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Great Service

 

Where are you from, and what’s your name?

  • Canada, Greg

 

What did you buy from Japan through our personal shopping service?

  • CD Box Set

 

Please tell us about your experience with personal shopper service

  • This was a great experience. Easy to deal with. The delivery was fast and without any problems. The item was packaged very well. Delivery was extremly fast. Highly recommended service.

 

From Personal Shopper Japan

  • Mr.Greg,Thank you for using our service and feedback !Some limited version of CD box set is available in Japan and are sold out quickly, but we managed to secure your one.hope you like your item and we’ll keep up our good work.Thank you !Ninja J

 

Excellent at everything!!!

Date: March 3, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Excellent at everything!!!

 

Where are you from, and what’s your name?

  • Singapore, Samantha

 

What did you buy from Japan through our personal shopping service?

  • DVD+Ticket Lottery

 

Please tell us about your experience with personal shopper service

  • This was my first time using this service. I’ve always wanted to try, but ever got around to doing so. I’ve also heard that it could be a little dangerous, so it was a leap of faith for me.
    I’ve always wanted to participate in events in Japan, but it was always limited to Japan only. I decided to turn to PSJ.
    At the beginning, i didn’t even know if they would help me with applying for tickets/events, so i had to ask, and when they said they did, my heart just burst, because this was my chance! (and if PSJ doesn’t mind, i’d like to do it again!)

    Not only did PSJ answer my every annoying question (i sent lots of emails, i mean LOTS),in a good manner, but also did a special service.
    They helped me apply for the lottery, and amazingly, i won!
    I was then worried (again) that i won’t receive the tickets on time, but PSJ said to not worry, and sent to my hotel directly!
    Replies are extremely fast and detailed. Transaction was easy.

    PSJ really does fulfill your every request!

    Thank you so much for dealing with an such annoying customer like me!
    I really can’t think of a better place to buy things from Japan other than PSJ.

    This is definitely the service i’ll be recommending to my friends, and i’ll personally be using PSJ from now on
    !

 

From Personal Shopper Japan

  • Ms.Samantha,Thank you for using our service and feedback !We think, to fulfill customer’s needs, satisfaction and do the right operation, communication with customers is most important thing.We also happy with your happy experience in Japan.Thank you very much,Ninja J

 

Amazing Service (3)

Date: March 3, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Amazing Service

 

Where are you from, and what’s your name?

  • USA, Band

 

What did you buy from Japan through our personal shopping service?

  • Band Goods

 

Please tell us about your experience with personal shopper service

  • My friend had used your service for similar items to mine and he loved it! Now with it being my turn that I ordered from you guys, you guys really are amazing. Fast responses to inquires, constant contact through the whole process. You guys really are a step above anything I honestly expected. If I ever need anything else ordered from Japan, I know where I am going.

 

From Personal Shopper Japan

  • Thank you for using our service and feedback !Hope you like your item and we will keep up our good work !Thank you,Ninja J

 

Personal In Store Shopping

Date: March 2, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Personal In Store Shopping

 

Where are you from, and what’s your name?

  • USA, JLee

 

What did you buy from Japan through our personal shopping service?

  • Bravely Default Plush (Ringabel), Post cards

 

Please tell us about your experience with personal shopper service

  • Ninja J was good in replying emails even during Golden Week, and put me at ease when I was looking for someone to go to ARTNIA for me to get some exclusive items. Thank you so much for your service. Emails were very clear to make sure everything would be as expected, and they answered all my questions. I got my items and I was very pleased to see how well everything was packaged. Thank you! I will definitely use your service again.

 

From Personal Shopper Japan

  • Ms.Jlee,Thank you for using our service and feedback !Visiting ARTNIA shop and buy items for you was a good experience for us also.Even sold out in square enix official site says “sold out” but some items are still available in Artnia.Hope you like your items !Thank you very much,Ninja J

 

Highly recoomended. Excellent service!

Date: February 28, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Highly recoomended. Excellent service!

 

Where are you from, and what’s your name?

  • Philippines, Domingo Garcia III

 

What did you buy from Japan through our personal shopping service?

  • Used Video Laser Discs

 

Please tell us about your experience with personal shopper service

  • Ang kumpanyang ito ay madaling kausap. Mabilis sumagot sa mga Email. Nagbibigay kaagad ng update. Reasonable ang mga presyo nila. Ang mga bagay na mahirap bilhin sa Japan ay napadali. Ubod na recomendado ko sila. Maraming salamat!

 

From Personal Shopper Japan

  • Mr.Domingo,Thank you for using our service and feedback !sometimes, laser discs has best quality picture.Also, to Philippines, some customer says EMS is not so good, so we usually use Fedex or DHL for international shipping.They also quick !Thank you,Ninja J

 

Excellent Service (12)

Date: February 26, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Excellent service

 

Where are you from, and what’s your name?

  • Singapore, Kelyn

 

What did you buy from Japan through our personal shopping service?

  • Toy

 

Please tell us about your experience with personal shopper service

  • This is my first time trying out this service. Didn’t expect the delivery to be so fast! My daughter is exhilarated to see the new toy I’ve gotten for her from Japan! It’s exactly the same as the one she has always seen on you tube which can’t be bought in Singapore. Thanks!

 

From Personal Shopper Japan

  • Ms.Kelyn,Thank you for using our service and feedback !hope you like your items, and we are always available to you.Thank you,Ninja J

 

Fast and reliable (2)

Date: February 25, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Fast and reliable

 

Where are you from, and what’s your name?

  • Singapore, Jane

 

What did you buy from Japan through our personal shopping service?

  • Bose headphones

 

Please tell us about your experience with personal shopper service

  • I was a bit hesitant to use a shopping agent, as the headphones I wanted to buy are rather expensive. But after exhausting a lot of alternatives, I decided to give PSJ a go. Most happily, these guys have turned out fast, responsive and reliable. They answered my first inquiry within an hour, and continued to be responsive even after they had shipped my item. If only my local postal service was half as effective.

    The only negative experience was having to pay in my local currency through Paypal- Paypal’s forex rates are shockingly bad. Even my credit card provider has better conversion rates. Might be worth paying in Japanese yen rather than your local currency.

    Apart from that, I have nothing to complain about PSJ. Would definitely come back to them again in future. Thanks guys!

 

From Personal Shopper Japan

  • Ms.Jane,Thank you for using our service and feedback.Especially for expensive item, it’s better to use agent like us,because of 3 points.1. You can buy the item with asking us about detail, any options and things need attention.Buy from Japan without 100% Japanese language knowledge can be dangerous.2. Protection during international shipping is important for expensive items.there’s some service that just forward item to you, but they are just worker, similar to robots.Receive package, and attach international shipping voucher, and send to you. That’s all.We are not.All items from shops in Japan are not protected properly, because they don’t think this item will be loaded into airplane, and send to you.So, we will repack your item and provide enough protection for free.bubble wrapping + packing tapes + fragile stickers + ….. these are already included our standard charge.3. Buy from legitimate store.How do you know the shop you are going to buy is good shop or not ?Sadly, there’s some fake / copy / fraud site which disguise as Japanese shopping site.Most of such sites are not operated by Japanese, also their server is not located in Japan.but, they are using Japanese language to disguise…Their sites look like Japanese legitimate site, but they are using some weird Japanese in their site,so we can tell real or fake one.Some sites are difficult to tell, even for Japanese, but as we have many experience, we can point out fake site with our rules.For payment, you can use bank wire transfer also, but bank will take around 3500 Yen for international wire transfer.also, it takes time to receive fund from overseas (around 3-4 days)so Paypal is most convenient way of receiving payment for us, also for customers.Currency rate is sometimes better with credit card, but as we don’t want to take risk of exposing your card into internet sea,we don’t accept direct credit card payment. (you can pay with your credit card through paypal)Maybe some company accepts your card, but, please think,most of the company in Japan uses payment solution company. Not direct payment.Because, to handle credit card is a bit difficult these days for security reasons.If server is hacked and someone used your card number ?to avoid this situation, payment solution companies (Paypal for our case) are protecting themselves against hacking attempt every day.Our goal is, safe and happy shopping experience. So, to protect customers, we’ll use best way available.Thank you very much,Ninja J

 

Amazing Customer Service!

Date: February 22, 2025

 

Personal Shopper Japan proxy shopping service review title

  • Amazing Customer Service!

 

Where are you from, and what’s your name?

  • USA, Marika

 

What did you buy from Japan through our personal shopping service?

  • UNIF Blotter Jersey

 

Please tell us about your experience with personal shopper service

  • They send email replies at lightning fast speeds. I have never experienced such great customer service. We were having difficulties ordering the item I wanted because it was completely sold out in America and many Japanese stores as well, so they personally contacted the shops and found which one had it in stock for the lowest price. I would never have been able to own this collectible clothing piece if it wasn’t for this company. Amazing! (Also, once it was shipped, I got my item within 3 days. That is unbelievable!)

 

From Personal Shopper Japan

  • Ms.Marika,Thank you for using our service and feedback !Unif seems very popular item now, and there’s only limited stock available in Japan also.we got many customers who requested us buying Unif items, but most of the case, sold out and not available.Delivery to U.S. is quick most of the case, but 3 days is very good case !Thank you,Ninja J