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PSJ customer reviews
United Kingdom

Professional, reliable, and excellent service!

Date: January 21, 2020


Personal Shopper Japan proxy shopping service review title

  • Professional, reliable, and excellent service!


Where are you from, and what’s your name?

  • Seattle, WA, USA, Kathy


What did you buy from Japan through our personal shopping service?

  • Morita special Sailor pro gear fountain pen


Please tell us about your experience with personal shopper service

  • I’ve been shopping online for just about everything since the 1990s; but still, it takes a certain fortitude to engage a third party purchase agent in order to buy a product you find on a foreign language website.

    Have no fear! The very kind and professional staff at Personal Shopper Japan are utterly trustworthy, speedy, and courteous. Their communications and process are excellent and keep you informed at every step.

    I highly recommend them and will be using their service again in the future.


From Personal Shopper Japan

  • Thank you for using our service and feedback.

    My first experience of shopping in foreign language was when I was at the age of 16, in Canada.
    I was in T-Shirt store in Vancouver and tried to buy a T-shirt for me as a souvenir.

    Everything different from what I know in Japan.
    Atmosphere of the store, size, price, design taste, and staff.
    Of course, their staff cannot speak Japanese.

    I managed to buy what I wanted, with help of one of the staff in the shop.
    He was really kind to listen to my very limited English and had patience of speaking very slowly again and again to me.
    After shopping, during heading to another place with my friends, what I felt was
    feeling of thank you and really good memory of my life.

    Buy from online shops are sometimes mechanical shopping experience,
    but with different language, it’s not mechanical thing for both side.
    This is a chance of good shopping experience.

    One shopping experience can let you say thank you, and bring you good memory.
    I think, it’s not so easy for human to feel such thankfulness in every day life.
    Shopping is a simple activity, but human makes it a event.
    With this mind, we have been serving our customers many times so far and in future also.

    Thank you very much for using our service.


Customer Reviews

good service

Excellent communication, prompt and very courteous, items received exactly as …

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