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Quick responses and amazing service

Date: November 20, 2018


Personal Shopper Japan proxy shopping service review title

  • Quick responses and amazing service


Where are you from, and what’s your name?

  • Singapore, Lili Soh


What did you buy from Japan through our personal shopping service?

  • More than 20 items from


Please tell us about your experience with personal shopper service

  • Really great service! Email replies to enquiries came within the hour and everything was explained very well. I particularly liked the fact that the fee is charged as a percentage of the price of the item, and was very reasonable! I’ve seen other JP shoppers who charge as percentage of the weight, but how often would you know the weight of what you are buying?

    I needed to get about half a year’s supply of Fancl face lotions and cleansers, and because Fancl doesn’t operate in the UK (where I’m located right now) I would have wanted to buy it from the JP website. Unfortunately apparently doesn’t allow shipping to PO boxes or warehouses. But Personal Shopper J is registered as a personal address so there were no issues there! I also had quite a complicated order with different quantities of different things, but Personal Shopper J managed it with no fuss and the items were shipped really quickly! I’ll definitely use them again!


From Personal Shopper Japan

  • Ms.Lili,

    Thank you for using our service and feedback !
    Fancl is very popular in Japan and many Japanese people are using their product.
    One of the best cosmetics company in Japan !

    Thank you very much,
    Ninja J


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Ninja J rocks!! Great communication, great service and fast shipping …

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